The Doan Group Welcomes New Franchise Ownership Team Serving Michigan, Indiana, and Ohio

New Owner/Operators Mike and Mary Beth Dunklee look forward to delivering on Doan’s brand promises of service, quality, and satisfaction

September 16, 2025 (Covington, Ga.) — The Doan Group, a leading national provider of auto, specialty vehicle, equipment, and property appraisal and adjusting services, is proud to announce the addition of a new insurance claim appraisal franchise serving the Great Lakes regions of Michigan, Indiana, and Ohio.

Husband and wife team Mike and Mary Beth Dunklee are the Michigan-based owners of the new franchise locations. In addition to having more than four years of experience working with The Doan Group, they bring decades of experience in hospitality, customer satisfaction, and deep scientific analysis to Doan, its carrier clients, and the policyholders they will assist.

“I’ve had the privilege of working closely with The Doan Group’s leadership and its nationwide team of franchise owners for nearly five years. To a person, they have continually demonstrated a family-like atmosphere, an unbending willingness to share with and support one another, and an incredible desire to learn and do whatever it takes to innovate their service and satisfy the customer,” says Mike Dunklee.

“I am excited to add my family to this team and play an even greater part in our overall success as a company,” he adds.

“We immediately understood the opportunity The Doan Group provided for us and our family, and we can’t wait to help deliver a positive and lasting impact on our customers as we support Doan’s growth in the Midwest,” says Mary Beth Dunklee.

Roger Crowley, Executive Vice President of The Doan Group, commented, “Mike and Mary Beth bring a unique approach to our franchise model and our customers. Their top-down leadership in communications, service, marketing, and analytics will be a tremendous asset to our customers and our entire team.”

Carriers with claims in Michigan, Indiana, and Ohio can reach Mike and Mary Beth and their team at their main office at michigan@doan.com and (734) 532-2320.

Interested in becoming a franchise owner for The Doan Group? For more on this tremendous opportunity, visit: https://doan.com/franchise-opportunities/become-a-doan-franchise-owner/

For a complete list of all services offered by The Doan Group, visit https://doan.com/services/