News & Updates

THE DOAN GROUP ANNOUNCES NEW FRANCHISE SERVICING TAMPA, FL, REGION

National provider expands footprint with experienced husband and wife team at the helm

September 17, 2024 (Covington, Ga.) — The Doan Group, a leading national provider of auto, specialty vehicle and equipment, and property appraisal and adjusting services is proud to announce the addition of a new insurance claim appraisal franchise serving the Tampa, Florida, area.

Ralph and Paola Rivera, the owners of the new franchise location, are a husband-and-wife team that brings nearly 25 years of experience in field appraisal and body shop estimating to the Doan Group’s expanding network.

“We are thrilled to extend our commitment to delivering exceptional service and appraisal expertise to a broader customer base under The Doan Group’s banner,” said Ralph Rivera. “Paola and I are grateful for the opportunity to operate a family-owned business, made possible by this wonderful company and its incredibly supportive team.”

Paola Rivera added, “What insurers are getting from the Rivera team is the confidence in knowing that their claims are in the hands of knowledgeable, trustworthy, and detail-oriented people who take exceptional pride in their work.

“We are incredibly fortunate to have both franchise owners and people of the outstanding caliber of Ralph and Paola Rivera,” said Roger Crowley, Executive Vice President of The Doan Group. “They have spent close to three decades building on and expanding their skillset in the auto appraisal and collision industries. The Doan Group is thrilled to be their partner in the next phase of their entrepreneurship journey and are confident they will enhance the claims experience for our customers and their policyholders.”

The new franchise will offer comprehensive appraisal and adjusting services, leveraging The Doan Group’s robust infrastructure and industry-leading expertise to deliver exceptional service to insurance carriers and policyholders in the Tampa region.

Carriers with claims in the Tampa, FL, region can reach Doan’s Tampa office directly at tampa@doan.com or (813) 742-6070.

Interested in becoming a franchise owner for The Doan Group? For more on this tremendous opportunity, visit: https://doan.com/franchise-opportunities/become-a-doan-franchise-owner/

For a complete list of all services offered by The Doan Group, visit https://doan.com/services/