EXCEEDING EXPECTATIONS THROUGH EXCEPTIONAL COMPANY STANDARDS

Welcome To DOAN

Auto Appraising

Property Adjusting

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We Support Our Industry

National Association of Women Business Owners

Propelling women entrepreneurs into economic, social and political spheres of power worldwide
Website

National Auto Body
Council

Dedicated to improving the collision repair industry's image.
Website

WIN

WIN is an organization dedicated to encouraging, developing and cultivating opportunities to attract women to collision repair.
website

SkillsUSA

SkillsUSA is a partnership of students, teachers & industry working together to ensure America has a skilled workforce.
website

Who Are We?

Founded by Ronald Doan in Buffalo, NY (1981), The Doan Group appraisal service has since expanded to service the entire U.S. The Doan Group's success was built by its core principals of fairness and quality. At Doan, our goal is to represent our clients with the highest professional standards.

Our Development Team

Our development team is comprised of professionals who have been recognized for leadership, innovation and are Six Sigma certified; this combination allows The Doan Group to "in house" develop leading edge technology for the insurance claims industry. We strive to deliver services and solutions that minimize waste and maximize workflow productivity.

Our Appraisers

Our appraisers are trained to utilize all current estimating systems and each appraisal is reviewed for accuracy and guideline adherence prior to submission. We strive to give the client the most accurate appraisal, documented with effective photos, in the quickest cycle time.

Join the Doan Team Today

Do you think you have what it takes to join our team? Do you dream of a rewarding and exciting career? Become a Doan Team Member! Get the ball rolling by sending us an email and letting us know you're interested!

I'm Ready!

Meet The Team

Sally Doan

President & CEO

The only way to do great work is to love what you do. If you haven't found it yet, keep looking.
- Steve Jobs

Katie Pharr

Vice President

"Be so good they can't ignore you."
- Steve Martin

Amanda Hughes

Sr. Director of Operations

"Nothing will work unless you do."
- Maya Angelou

Scott Hoff

Sr. Director of Material Damage

"Do. Or do not. There is no try."
- Yoda

Fun Facts

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Auto Appraisals and counting...

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Property Claims

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Years in Business

Our Services

Auto, Light Trucks, and Motorcycle Appraisals

Doan's original service is still going strong! Accurate and timely appraisals with the Doan Advantage - what's not to love?

Heavy Equipment Appraisals

Heavy equipment can equal heavy collisions. No worries. Doan only uses highly qualified heavy equipment appraisers with on-site inspections and each file is thoroughly audited prior to submission.

Property Adjusting

No wheels? No problem! Doan does property, too! The same great Doan service is also extended to your property claims. Our property team is located throughout the country and is ready to serve you.

Specialty Claims

Have an oddball claim? Great, Doan has oddball appraisers! Send us your classic cars, ATV's, RV's, bicycles, and throw in the kitchen sink while you're at it.

Auditing Services

No inspection necessary. Clear up some desk space and let Doan handle your Estimate Reviews, Subrogation Claims, and Diminished Values.

What is the Doan Advantage?

You don't have to sacrifice customer service to partner with a nationwide vendor. We want to get to know you so we assign a dedicated account manager to you. Hate recordings? So do we! An actual human answers the phone. It's our boutique-style customer service that sets us apart.